Frequently Asked Questions

Just a valid driver’s license, a tow-capable vehicle, and a hitch that means business. If you’ve got that, you’re basically halfway to “Hauling Easy”.

Your auto insurance may cover rentals, but check with your provider first. If they do not cover rentals, we offer rental insurance that you may purchase for your trip.
Insurance coverage is required for every rental, but trust us—peace of mind is worth it.

Yep, you’ll need a properly rated hitch and wiring. Not sure what that means? No worries—we’re fluent in trailer talk and happy to help.

Don’t have a hitch? We can provide one for your rental at no extra charge. Just let us know ahead of your rental!

Some trailers include built-in ramps, and we offer straps for free with every rental! Let us know what you’re hauling—we’ll help you prepare for any task.

As long as you need! Whether it’s a one-hour haul or a full-blown weekend warrior mission, we’ve got flexible rental options that won’t slow you down.

Absolutely. Just give us a heads-up so we can make sure your setup is road-trip ready. We like a good adventure story too.

Many SUVs can tow just fine—as long as they’re rated for the load. Check your owner’s manual or ask us. We’ll help you tow smart, not sorry.

We do—when available. If you need it brought to you (or taken off your hands), just ask. For a small fee, we’ll do the heavy lifting.

Each trailer has its own weight rating, and that rating is shown on each trailer listing—don’t worry, we’ll make sure you’re matched with the right one. Overloading isn’t just a bad idea—it’s dangerous.

Things happen. Just let us know. Late fees might apply, but we’re not monsters—we aim to work with you, not against you.

We inspect and take photos of every trailer before and after each rental, so if something goes wrong, we’ll walk you through the next steps. Accidents happen—honesty helps!

Yep! Life’s unpredictable. Give us as much notice as you can and we’ll do our best to work with you. No hard feelings.

We do. It’s refundable (as long as the trailer comes back looking like it left). Think of it as a little trust on both sides.